Electric Embers
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NPOMail Users Guide
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FAQ


Settings

  Incoming (POP/IMAP):
               server:   npomail.electricembers.net
             username:   username@your-domain.org (i.e., your full email address)
             password:   ********
	       port #:   POP: 110 with TLS, 995 with SSL
			 IMAP: 143 with TLS, 993 with SSL

      Outgoing (SMTP):
               server:   npomail.electricembers.net
  username & password:   (same as incoming connection)
               port #:   587 with TLS, 465 with SSL
TLS or SSL encryption, which protects your password and other data, is required.
Do not enable "Secure Password Authentication".
If there is a choice for "Authentication Type" choose "Password."


Webmail

You can access your email via the Web by browsing to http://mail.your-domain.org and logging in with your email address. This connection is always encrypted with SSL for your protection.

Note that if you are also using an email program which uses POP, and have not changed its default behavior, all messages in the Inbox are downloaded and deleted from the server each time you connect. This makes POP + Webmail not very compatible. If you want to keep your mail on the server for access from multiple locations, you can either use the IMAP protocol, or change the POP setting to leave messages on the server. IMAP works just like Webmail in that messages are stored on the server and accessible from anywhere.

  webmail


Vacation autoresponder

Log in to Webmail and click Settings --> Vacation. Enter the subject and body you want, then click the
"Go on vacation (turn on autoreply)" button.

To remove the autoreply, come back to the Vacation tab under Settings, and click the
"Return from vacation (turn off autoreply)" button.

Note that the autoresponder will only reply to each sender once per week.


Forwarding mail elsewhere

If forwarding mail permanently, your postmaster should set up an alias only, rather than a real mailbox. You can temporarily redirect mail by setting up a filter. Click Settings --> Filters and then click the green + icon at the left to add a filter. Name your rule and continue down the form, chosing to act on all messages executing the action: Redirect message to and then enter the email address. Click Save

forwarder screenshot

Setting up other server-side filters

These filters happen on the server side, so no matter what method you use to check your email, the filtering will have already happened upon reception. Filters can be created to do things like automatically sort certain mailings into appropriate folders, based on Subject, Sender, or Recipient. Click Settings --> Filters and then click the green + icon at the left to add a filter. Name it and continue down the form, building your filter to work however you chose.
Click Save


Changing passwords

You can change your email password by logging in to Webmail and clicking Settings --> Password (or Options --> Change Password in the old webmail). Enter your current password and your new password (twice), and click Save. Of course, you must also update your password in your email program if you use one. If you do not know your password, have your postmaster reset it for you.


Automatic filtering of spam/viruses

Our NPOShield system identifies spam and virus messages by inserting [SPAM] or [VIRUS] into the subject line. These messages are then automatically filtered into folders named Spam and Virus on the NPOMail server, where you can view them via Webmail or an IMAP client (not POP). Messages in these folders, and in the trash, will be automatically purged after 14 days.


Built-in group address

You can write to all of your organization's email accounts at once by sending a message to all@your-domain.org. This special address is not valid for mail coming in from the Internet, in order to prevent abuse and spam, but you can use it from anywhere by logging into your NPOMail account via Webmail and sending from there.


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